How can I access live chat instead of using email support?

You can access live chat by following these steps:

  1. Head to
  2. If chat is currently available, click the tab in the lower right corner of the Help Center that says “Chat is online!”
  3. Type your message and click the arrow button
  4. Add your Name and Email (or sign in with one of the supported account options)
  5. Select "Player Support" as your department
  6. A Skillz employee will be in contact with you soon!


Live chat is generally available 24/7, although if we are currently full assisting other players you may need to submit a support ticket instead.

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